Can service-oriented staff really sell?

In the few years that I’ve been involved in fiVISION we have been interested in helping our credit union clients get better at cross selling. We even have some products that address this goal specifically … but, I have to say that there are some really different philosophical approaches to selling out there. Most of these discussions rotate around having staff - who are traditionally service oriented - become super sellers. Does it work?
 

Posted: 7/22/2010 1:20:38 PM by Mike Winter | with 1 comments